TCP Idle Time Settings
Symptoms:
• Experiencing Outlook hangs? Random Authentication prompts? ActiveSync
issues?
• Mailbox moves fail (citing permission or timeout error)
Solution:
• Adjust the chain (firewall, proxy, HLB, Windows) to accommodate TCP
Timeout/Idle time to be less aggressive than the client (MRS or Outlook)
• A Network that is tuned for browsing and tuned for cloud consumption are not the
same
