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Get to know the Skype Operations Framework

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Critical Factors for Quality Open and use the right IP ranges, ports, and protocols Bypass proxies and WAN optimization devices Bypass VPN tunnels Manage bandwidth and configure QoS Use current client versions • If client-based firewalls are used, ensure the same on the client • Assess your network before deployments to establish that your connection to our service meets the published performance requirement • Use CQD to monitor quality during deployments • Pay close attention to WiFi as WiFi deployment quality can have a big impact on overall call quality Optimizing Your Network for Skype for Business Online Measure and monitor your network performance

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